Ordering Information - United States and Territories

We accept payment by the following methods:

• Credit Cards:  Visa, MasterCard, American Express, and Discover
• Check or Money Order
• Wire Transfer

Though not required, we prefer that orders be submitted online - even if you are not paying with a credit card. In doing so, we will already have your order information on file when we receive your payment or your phone call - thus reducing the possibility of data entry errors. Ordering online is a simple 3-step process. Each step is accessed using the red Order Online Shortcut Bar, located on the left side of all pages:

1. Product List: 

   All products are listed on this page. Add items to your order here. (You can also add items to your order on the individual product pages: Available Tests)

2. Shopping Cart: 

   To verify the contents of your order and to make any desired changes.

3. Secure Checkout: 

   To enter your shipping and payment information. This area of the website is protected with 256-bit encryption - the highest level of encryption available to online merchants. For details, click the Verified by GeoTrust image on the left side of any page.

This is the fastest ordering method. Orders paid by credit card are shipped the same day if placed before our Shipping Cutoff Time.

1. Order online as outlined above. When prompted, select your preferred credit card. The credit cards we accept are shown above.

2. When finished with the online checkout process, you will be provided with your Order Number and your order details. Please record your Order Number. Please check your order details for errors or omissions. To make changes, contact our Sales Department.

3. If you provided an email address during online checkout, an Order Confirmation email will be sent to you immediately. A Shipping Confirmation email will be sent to you after your order is shipped. Please check your Shipping Confirmation email frequently for the Tracking Status of your package.

Orders paid by credit card are shipped the same day if placed before our Shipping Cutoff Time.

1. Order online as outlined above. When prompted, select Credit Card by Phone as your payment method. (If you wish, you can skip this step and provide all of your order details over the phone instead. If so, proceed to Step 3.)

2. When finished with the online checkout process, you will be provided with your Order Number and your order details. Please record your Order Number. Please check your order details for errors or omissions.

3. Call our toll-free number: (800) 224-7998 to complete your order.

4. If you provided us with an email address, an Order Confirmation email will be sent to you immediately. Please check your Order Confirmation email for errors or omissions. To make changes, contact our Sales Department.

5. If you provided us with an email address, a Shipping Confirmation email will be sent to you after your order is shipped. Please check your Shipping Confirmation email frequently for the Tracking Status of your package.

Orders paid by check or money order are shipped after we receive payment. As a result, we suggest a faster payment method - such as Credit Card or Wire Transfer.

1. Order online as outlined above. When prompted, select Check / Money Order as your payment method.

2. When finished with the online checkout process, you will be provided with your Order Number and your order details. Please record your Order Number and your order Total. Please check your order details for errors or omissions. To make changes, contact our Sales Department. If you provided an email address during online checkout, an Order Confirmation email will be sent to you immediately.

3. Write check or money order in US funds for the amount that you recorded in the previous step - payable to: Alphatect, Inc.

4. Record your Order Number on the check or money order.

5. Mail check or money order to: Alphatect, Inc; 1024 Hwy A1A Ste 156; Satellite Beach, FL 32937.

6. If you provided an email address during online checkout, a Shipping Confirmation email will be sent to you after your order is shipped. Please check your Shipping Confirmation email frequently for the Tracking Status of your package.

Orders paid by wire transfer are shipped once the funds become available in our bank account. This typically takes one or two business days. A $12 wire transfer fee will be added to your order total. This is a standard fee charged by our bank for executing the transaction.

1. Order online as outlined above. When prompted, select Wire Transfer as your payment method. Although providing us with an email address is optional, we suggest doing so in order to receive your Wire Transfer Instructions by email.

2. When finished with the online checkout process, you will be provided with your Order Number, order details, and Wire Transfer Instructions. Please record your Order Number and the Wire Transfer Instructions - or print or save the page. Please check your order details for errors or omissions. To make changes, contact our Sales Department. If you provided an email address during online checkout, an Order Confirmation email will be sent to you immediately. This email will also contain your Wire Transfer Instructions.

3. Execute the wire transfer per the Wire Transfer Instructions.

4. Contact us to inform us that you have executed the wire transfer. This is important, as our bank might not inform us of the transfer. Either send an email to our Sales Department: sales@drugtestsuccess.com (including your Order Number) - or call our toll-free number: (800) 224-7998.

5. If you provided an email address during online checkout, a Shipping Confirmation email will be sent to you after your order is shipped. Please check your Shipping Confirmation email frequently for the Tracking Status of your package.

To request a quote, either send an email to our Sales Department: sales@drugtestsuccess.com - or call our toll-free number: (800) 224-7998. Include your First Name and Last Name - along with your preferred quote delivery method: email, fax, or standard mail. Also include your email address, fax number, or mailing address (depending on your preferred quote delivery method).

For international ordering and shipping information, see International.